Privacy Policy

Effective Date: 5th December 2025

Last Updated: 5th December 2025

Introduction

Schedulify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Information You Provide

  • Email Address: Used for sending notifications about scheduled theme publishes and critical system alerts.
  • Store Information: Your Shopify store domain and basic store details.

Information Automatically Collected

  • Theme Data: Information about themes in your Shopify store (theme names, theme IDs)
  • Schedule Data: Details about your scheduled theme publishes (date, time, status)
  • Usage Data: How you interact with our app (features used, settings configured)
  • Store Timezone: To execute schedules at the correct time

Information from Shopify

We access the following data through Shopify's API with your explicit permission:

  • Store themes (read and write access)
  • Store timezone information
  • Basic store details

How We Use Your Information

We use the collected information to:

  • Execute scheduled theme publishes at your designated times
  • Send email notifications about publish status (success, failure, or critical errors)
  • Provide customer support and respond to your inquiries
  • Improve our app through usage analytics and performance monitoring
  • Ensure security and prevent unauthorized access
  • Comply with legal obligations

Data Storage and Security

Details about how we store and protect your data:

  • All data is stored securely using industry-standard encryption
  • We use secure servers and follow best practices for data protection
  • Access to your data is restricted to authorized personnel only
  • If you uninstall the app, your data is retained for 30 days and then permanently deleted

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: With trusted third-party service providers who assist in operating our app (e.g., email service providers, hosting services) under strict confidentiality agreements
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)
  • Protection of rights: To protect our rights, property, or safety, or that of our users

Your Rights and Choices

You have the right to:

  • Access your personal information stored by our app
  • Update or correct your notification email address
  • Delete your data by uninstalling the app (data is retained for 30 days, then permanently deleted)
  • Opt-out of email notifications through the app settings
  • Request data export by contacting our support team

Data Retention

Our data retention policy:

  • Active users: Data is retained as long as you use our app
  • After uninstallation: Data is securely stored for 30 days, then permanently deleted
  • Email notifications: Notification history may be retained for up to 90 days for troubleshooting purposes

Cookies and Tracking

Our app may use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze app usage and performance
  • Improve user experience

You can control cookie settings through your browser, but this may affect app functionality.

Third-Party Services

Our app integrates with:

  • Shopify: Subject to Shopify's Privacy Policy
  • Email service providers: For sending notifications (subject to their respective privacy policies)

We are not responsible for the privacy practices of these third-party services.

Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the updated policy in the app
  • Sending an email notification to your registered email address
  • Updating the "Last Updated" date at the top of this policy

Continued use of the app after changes constitutes acceptance of the updated policy.

GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, contact us at the email below.

CCPA Compliance (For California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising your rights

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Company: eQuest Solutions
  • Address: 1305-1312 SKD Surya Icon 132 Feet Ring Road, AEC Cross Rd, opp. Torrent Power, Naranpura, Ahmedabad, Gujarat 380013

Consent

By installing and using Schedulify, you consent to this Privacy Policy and agree to its terms.