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FAQs
Find quick answers to common questions about using the app.
In which timezone will the schedule work?
The schedule will use your store's current timezone.
How do I schedule a theme?
Click the "Schedule Theme" button on the home page to select your theme, date, and time.
How do I edit a schedule?
Click the Edit icon in the schedule list, update the theme/date/time, and save.
How do I cancel a schedule?
Click the Cancel button in the schedule list and confirm your action.
What happens if I uninstall the app?
If you uninstall the app, all your pending schedules will be cancelled immediately. Your data will also be permanently deleted from our system right away.
What do the status badges mean?
Scheduled: Scheduled but not yet published.
Processing: Theme is being applied.
Completed: Successfully applied.
Failed: Publishing failed.
Cancelled: The schedule was cancelled.
Where can I contact support?
You can reach our support team at [email protected].
Can I schedule a theme to publish immediately?
No, schedules must be set for a future date and time. To publish immediately, use Shopify's native theme publishing feature.
Will I be notified when my theme is published?
Yes, if you've enabled email notifications in settings, you'll receive an alert when your scheduled publish succeeds or fails.
Can I edit a schedule after it's been created?
Yes, you can modify the date and time of any pending schedule. Once a theme has been published or failed, you cannot edit that schedule.
What happens if my scheduled theme has been deleted from Shopify?
If the scheduled theme is deleted before the publish time, the schedule will fail and you'll receive a notification if email alerts are enabled.
Can I schedule a theme to revert back?
Not directly. However, you can create a new schedule to publish your previous theme at a later time.
What happens if Shopify is down during my scheduled publish time?
If Shopify's API is unavailable, the publish will fail and you'll receive a notification. You can reschedule or manually publish once service is restored.
Is there a limit to how many schedules I can create?
Yes, you can create up to 5 theme schedules for free. This limit does not reset monthly.
How far in advance can I schedule a theme?
You can schedule themes up to 1 month in advance from the current date.